The world of
advertising has changed so much in the past 15 years. We have gone from a
world of print, radio and TV, all vehicles that require significant investment
and planning, to an arena that seems to be driven by Social Media. We are
no longer handcuffed by long lead times and expensive media rates. The ability to reach customers is literally at
our finger tips.
With this ease of
access and flexibility I find that basic marketing principles seem to be flying
out the window. There are so many Social
Media sites and the competition on these sites is so fierce it is easy to
become overwhelmed and forget who you are trying to reach. Everywhere you look businesses have a long
list of social media buttons. It seems
as though the more sites you are on the more people you can reach. If you are Applebee’s and your target
audience is everyone then yes this is true.
For most small to
medium sized businesses that can benefit the most from social media it is
not. Even if your target audience is
everyone it is unlikely that you have the bandwidth to effectively manage more
then 3 or 4 social media sites. You
shouldn’t be on Facebook because it is the most popular social networking site;
you should be on Facebook because your target audience is on Facebook.
The first step in
managing Social Media is creating a plan.
Your plan doesn’t have to be long or complicated but it should begin
with identifying your target audience and end with analyzing your results. The meat of your plan should include social
media sites, GOALS (ding, ding, ding), content creation and scheduling. If you don’t include these basic elements you
are just wasting a lot of time on Social Media and not engaging your target
audience.
Don’t let the popularity
of Social Media sites dictate your audience.
Take the time to understand your customers and what sites they are
using. Then decide how much time you can
dedicate to Social Media marketing and create a plan! Good Social Media Marketing is all about
engaging your audience and this requires some planning.
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